Privacy Policy


This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our web-based application and/or our mobile application and/or our website, as well as your choices regarding the collection and use of information. This Privacy Policy describes how and when Mycelium Networks Inc. (“Mycelium Networks”) collects, uses and shares your information when you use our services. When using any of our services, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize Mycelium Networks to use your information in the United States and any other country where Mycelium Networks operates.

This Privacy Policy applies to our sites and apps.
This Policy describes how we treat personal information on the websites where it is located. It also applies to our mobile sites and apps. By interacting with us, you consent to these practices.

Our privacy practices.
Under the Online Privacy Protection Act, you can review your  information by contacting us at You may also request that we no longer collect information from you or have your information deleted. To do so, contact us at the email address or phone number below.

We collect information from and about you.
Personal Information

We collect what is reasonably necessary for users to participate on our site. This might include gender and age. This might also include an email address. We may also collect usernames or chat logs. However, we do not knowingly collect personally identifying information from anyone under the age of 13, unless authorized or with the knowledge of a parent or guardian.

Other Information

We may collect email addresses. We may collect this from end user. We may also collect credit card numbers from users for purchases on our site. Additional information collected may include but is not limited to social media information such as usernames, handles, etc. Further, residential and/or business information including address, state, zip code, etc. may be collected. You are also agreeing that you are of the legal age in your country to provide such data.

Information you submit or post

We collect information posted in a public space on our site. We also collect information if you contact us.

Other information

If you use our website, we may collect information about the browser used or user’s IP address. We might look at what site you came from or visit next. We collect information in different ways. We collect information directly. For example, if you create an account with us. We also collect information if you contact us.

We collect information in different ways.
We collect information passively. We use tracking tools like browser cookies and web beacons to collect information from you, but we do not require cookies for many parts of our services. Mycelium Networks may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to customize and improve our services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some of our services may not function properly if you disable cookies.

We use information as disclosed and described here.
How we use information

Unless permitted by law, we use information after getting consent. In some circumstances we may not request consent. For example, if we are only going to use the information one time to respond to a direct request. We also use user information as described in any request for consent.

How we use information

We use email addresses to notify users they have registered on our site. We may also use your email address to communicate about your account. We may contact you about this Policy or our website Terms. We use users information to improve our products and services. We may use information to make our website and products better. We might use information to customize your experience with us. For example, we might use information to store your password if you register for our site. We use information for security purposes. We may use information to protect our company, our customers, and our websites. We keep the data that we collect about you for as long as necessary for the purposes set out in this Privacy Policy.

We use user’s information for marketing purposes. For example, we might send users information about new site features. We might send users information about third party offers or products we think you might find interesting. We use information as otherwise disclosed or permitted by law. For example, we will use information about the user as we describe in consent requests.

We may share information with third parties.
We may share your information. We will share user’s information if we’re required to by law. We will share it if Mycelium Networks transfers ownership. We will also share user’s information with vendors who help us run our site. We do not currently have any platforms that are designed to let users make their personal information publicly available.

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us send emails and operate our sites. We also share information with vendors to complete payments or administer a promotion.

We may share user’s information with our business partners. For example, we might share information with third parties who co-sponsor a promotion. These partners may send users information about events and products by mail or email.

We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business was sold we may give our user information as part of that transaction.

We will share information with other Mycelium Networks associated entities.

We may use a variety of third-party services to help provide our services and to help us understand the use of our services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address), to help us measure ad quality and tailor ads. For example, this allows us to display ads about things you may have already shown interest in.

We may share information for other reasons we may describe to you.

You have certain choices about sharing and marketing practices.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Don’t worry! Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions, or information about your account or your orders.

You can control if we share information with third parties for their marketing purposes. To opt out of having us share your information with third parties for their promotional purposes, email us at

You can control cookies and tracking tools. Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. If you block cookies or enable your browser’s “do not track” settings, certain features on our sites may not work.

We use standard security measures.
The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.

We store information both in and outside of the United States.
Information we maintain may be stored both within and outside of the United States. Where possible, we try to keep the information you supply to us locally. However, as part of the services offered through our site, the information you provide to us may be transferred to countries outside the European Economic Area (EEA). By way of example, this may happen where any of our servers are hosted by one of our Mycelium Networks offices outside of the EEA, or one of our service providers is located in a country outside of the EEA. We may also share information between our group companies which are located in countries worldwide. If you require contact details of our other group companies, please contact us. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country. These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take appropriate steps to ensure that any personal data relating to you will continue to be adequately protected.

European Union Members – International Transfer of Data
The Mycelium Networks platform service is international in scope. By using these services, you consent to your private information being sent and processed in other jurisdictions outside the European Union and European Economic Area, including the United States where there may be less stringent data protection laws.

For EU users only – Transferring your information outside the European Economic Area.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA. These countries may not have similar data protection laws to the EEA.  In such circumstances, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our affiliates, consultants or service providers have adopted such internal policies approved by European data protection authorities. If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.

For EU users only – Legal Basis For The Processing of Personal Information from EEA Residents
If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows: Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).

For EU users only – Cross-border Transfer
We may share personal information with our affiliates’ employees, consultants and third party service providers outside your country but only for purposes of performing the services for which you provided your personal information, even to countries that might not offer a level of protection for your personal information that is equivalent to the one offered in your country of residence. We will obtain your express consent, however, before using your personal information for any purposes other than performing the services for which you provided the personal information.

For EU users only – Choice/Opt-out
You will be required to ‘opt-in’ to having your personal information used for any purpose not directly related to the Site upon registration to the Site. If you no longer wish to receive additional information or promotional materials from Mycelium Networks, you may opt-out of receiving these communications by sending an email with the word ‘unsubscribe’ in the subject line to the following email address or using the opt-out mechanism described in the relevant email.

All references regarding opting-in or obtaining consent are only relevant to UK and EU consumers, customers, and/or clients under the General Data Protection Regulation (“GDPR”)

We may link to other sites or have third party services on our site we don’t control.
If you click on a link to a third party site, you will be taken to websites we do not control. This includes social media sites. This policy does not apply to the privacy practices of these websites. Read the privacy policy of other websites and insurance carriers carefully. We are not responsible for these third party practices.

Feel free to contact us if you have more questions.
If you have any questions about this Policy or our processing of data about you, please contact us at

 If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If however you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator.

We may update this Policy.
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. Your continued use of the site and/or services after any changes to this Policy have been posted (or, if applicable, notified) signifies your acceptance of those changes. If you do not agree to the revised Policy, please refrain from using our products or services and contact us by sending an email to

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